FAQs2026-08-07T11:28:08-04:00

Frequently Asked Questions

What is my pin?2026-08-06T17:03:51-04:00

If your account is current, your PIN will be the last four digits of your phone number.

This didn’t work? Your account may be expired.

If you suspected your library account is expired call your library and we’d be happy to assist you with getting your account updated.

  • Goldsboro Library: 919-735-1824
  • Northern Wayne Library: 919-705-1892
  • Steele Memorial Library: 919-299-8105
How do I renew my checked-out items?2026-08-06T16:59:55-04:00

There are several ways to renew checked-out items:

Please note, some items may not be eligible for renewal based on item type or hold requests.

Are there any job openings at the libraries?2026-08-06T17:11:50-04:00

Library job openings are listed on the Wayne County government webpage, along with other employment opportunities for Wayne County.

Does the Library have a fax machine?2026-08-06T16:57:42-04:00

While the library does not a fax machine, we do have a scanner that is free to use.

The stores listed below do provide a fax service:

  • UPS Store
    2822 Cashwell Dr.
    919-751-8787
  • Staples
    1101 N. Berkeley Blvd., #B
    919-778-1588
Does the Library provide notary services?2026-08-06T16:56:41-04:00

A notary public is available at both the Goldsboro and Steele Memorial Libraries.  Please call to make an appointment:

  • Goldsboro Library:  919-735-1824 ext. 5102
  • Steele Memorial Library:  919-299-8105.

Other places that offer notary services:

    • UPS Store (M-F 9a-5p, if available)
      2822 Cashwell Dr.
      919-751-8787
What if I still have questions?2026-08-07T09:30:22-04:00

If you did not find the answer to your question on our FAQ page, ask a librarian by filling out this quick form.  Someone from our staff will respond as soon as possible.

You can also call us with your questions:

  • Goldsboro Library: 919-735-1824
  • Northern Wayne Library: 919-705-1892
  • Steele Memorial Library: 919-299-8105
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